Affordable Connectivity Program - Nortex Communications

The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that replaces the Emergency Broadband Benefit Program (EBB Program) to help low-income households pay for internet service.

If your household is eligible, you can receive: Up to a $30/month discount on your broadband service and associated equipment rentals.

Depending on location and service eligibility, the ACP can be used towards our monthly Internet packages. New customer residential speed options and pricing are below:

Lightspeed Fiber Optics

Lightspeed 300 – $55
Lightspeed 500 – $65
Lightspeed Gig – $85
Lightspeed 2 Gig – $105

Cable Modem

Cable Modem 10 – $40
Cable Modem 25 – $60
Cable Modem 50 – $80

DSL

DSL (15Mb x 1.5Mb)- $60
DSL Pro (30Mb x 2Mb)- $80
DSL Max (Up to 60Mb)- $100
SL Modem Rental – $5

If you are in the Nortex Communications service area, please follow these 4 steps to apply for ACP:

Here are the ways your household can qualify for the Affordable Connectivity Program (ACP):

Based on your household income; you can get ACP if your income is 200% or less than the Federal Poverty Guidelines (see the 2021 Federal Poverty Guideline table)
If you or your child or dependent participate in certain government assistance programs such as SNAP, Medicaid, WIC or other programs; You may need to show a card, letter or official document as proof that you participate in one of these programs when you apply for the ACP.
If you or your child or dependent already receives a Lifeline benefit

Only one monthly service discount is allowed per household. Program rules acknowledge there may be more than one eligible household residing at the same address. Any member of your household can make your household eligible. For example, if your child or dependent participates in the Free and Reduced-Price School Lunch Program, your household qualifies for ACP.

The Affordable Connectivity Program benefit is separate from any existing Lifeline benefits and is subject to verification of the customer using the discounted broadband service.

If you are unsure whether you may qualify for the Affordable Connectivity Program (ACP) or would like more information, you can visit acpbenefit.org or contact our office at 940-759-2251.

After you submit the National Verifier online application, you should receive immediate approval confirmation. If eligibility is not automatically proven, the National Verifier will request additional documentation from you and provide information on how to submit these documents for review.

View the ACP National Verifier Online Application

Once you or your household has been approved through the National Verifier online application, please call our office at 940-759-2251 to learn more about what services and discounts are available to you and to enroll in the Affordable Connectivity Program.

The ACP Opt-In and Consent Form must be completed for Nortex to finalize your Affordable Connectivity Program enrollment with the FCC. It is imperative that you use the EXACT same information used to check your eligibility with National Verifier in Step 2.

Nortex Opt-In & Consent Form

For more information on the Affordable Connectivity Program (ACP), visit www.fcc.gov/acp or acpbenefit.org

Lightspeed Fiber Optics

Cable Modem

DSL

If you are in the Nortex Communications service area, please follow these 4 steps to apply for ACP:

HI, I NEED NORTEX IN MY LIFE. AM I IN YOUR SERVICE AREA?

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