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Support

Office: (940) 759-2251

Collinsville: (903) 429-6719

Internet Technical Support

24-hour Technical Support:
Call: 1-(888) 999-8673
Email: support@nortex.com

Click the button below to instantly connect to chat with an Internet Technical Support Specialist:

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Please contact Technical Support at (940) 759-2251 before clicking the Remote Internet Technical Support button. The button below gives Technical Support permission to remotely access your computer.

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Other Internet Essentials are available with purchase.

Telephone and Cable TV Technical Support

24-hour Technical Support:

Call: (940) 759-4646
Email: support@nortex.com

A Wire Maintenance Plan is available with purchase.

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news

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  • Responding to Coronavirus (COVID-19)
  • Nortex Wins BroadbandNow Awards
  • HEROES AMONG US: The path to becoming a Gigabit City

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  • Check Service Eligibility
  • Our Services
    • Internet
      • Lightspeed / Fiber to the Home
      • Cable Modem
      • DSL
      • Managed Wi-Fi
      • Internet Essentials
        • SecureIT
        • File Hopper Plus
        • Nortex-Tech
        • Web Hosting
      • Check Service Eligibility
    • TV
      • Lineup and Pricing
      • TV FAQ
      • WatchTVEverywhere (WTVE)
      • Check Service Eligibility
    • Phone
      • Calling Area Map
      • Local Phone Rates
      • Long Distance
      • Lifeline
      • Check Service Eligibility
    • Business Solutions
      • Business Security Systems
  • My Tools
    • Check My Email
    • Pay My Bill
    • Support
    • Speed Test
    • WatchTVEverywhere (WTVE)
  • News & Information
    • Web Links
    • Scholarships
    • Legal Information
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