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Support

Office: (940) 759-2251

Collinsville: (903) 429-6719

Internet Technical Support

24-hour Technical Support:
Call: 1-(888) 999-8673
Email: support@nortex.com

Click the button below to instantly connect to chat with an Internet Technical Support Specialist:

Instant Internet Technical Support

Please contact Technical Support at (940) 759-2251 before clicking the Remote Internet Technical Support button. The button below gives Technical Support permission to remotely access your computer.

Remote Internet Technical Support

Other Internet Essentials are available with purchase.

Telephone and Cable TV Technical Support

24-hour Technical Support:

Call: (940) 759-4646
Email: support@nortex.com

A Wire Maintenance Plan is available with purchase.

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news

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  • Nortex Wins BroadbandNow Awards
  • HEROES AMONG US: The path to becoming a Gigabit City
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  • Check Service Eligibility
  • Our Services
    • Internet
      • Lightspeed / Fiber to the Home
      • Cable Modem
      • DSL
      • Managed Wi-Fi
      • Internet Essentials
        • SecureIT
        • File Hopper Plus
        • Nortex-Tech
        • Web Hosting
      • Check Service Eligibility
    • TV
      • Lineup and Pricing
      • TV FAQ
      • WatchTVEverywhere (WTVE)
      • Check Service Eligibility
    • Phone
      • Calling Area Map
      • Local Phone Rates
      • Long Distance
      • Lifeline
      • Check Service Eligibility
    • Business Solutions
      • Business Security Systems
  • My Tools
    • Check My Email
    • Pay My Bill
    • Support
    • Speed Test
    • WatchTVEverywhere (WTVE)
  • News & Information
    • Web Links
    • Scholarships
    • Legal Information
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