Our voicemail guarantees that you won’t miss a call– if you are away from home, on the phone, on the Internet or just don’t feel like answering right now. Even if the power is off, it will capture messages. Best of all, there is no equipment to buy.
Access your Voicemail from your Phone
From the phone subscriber to the service:
- Dial 759-1000 or *99.
- If prompted, enter your PIN and then #. (If you’re a new customer, please call Nortex at 940-759-2251 to activate your CommPortal with a secure password.)
From a different phone:
- Dial (940)759-1000.
- Enter your 10 digit phone number.
- Enter your PIN and then #.
Record your Greeting
- Dial 759-1000 or *99.
- Press 3 to change recording.
- Press 1 to set up personal greeting.
- Press 2 to select a system generating greeting.
- Press 5 to change or edit greeting that callers hear.
- Press * to exit.
Change your PIN
- Dial 759-1000 or *99.
- Enter the Mailbox Settings menu by pressing 4 from the Main menu.
- From the Setting menu press 3 for Security options.
- Press 1 to change your PIN .
- Press 2 to change your fast login feature.
- Press 3 to change your skip PIN feature.
Access your Voicemail from your Computer
- Click here to access the link to CommPortal
- Enter your phone number (10- digit number) and voicemail password and select “Login”. (If you’re a new customer, please call Nortex at 940-759-2251 to activate your CommPortal with a secure password.)
- You’re in!
Once logged on, select a tab at the top:
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Dashboard– a summary of the account
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Message & Calls– listen to or manage voicemails, see missed, dialed & received call logs
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Contacts– add frequently called numbers
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Call Manager (optional)– setup your phone to:
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Forward all callers or selected callers to another phone number (landline, mobile, etc.)
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Follow Me redirects calls to any phone you choose in any way you choose– ring multiple numbers in succession or at the same time.
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Use the Help (?) section for more details and instructions.
|
Voicemail |
Standard |
Enhanced |
|
Greeting Length |
30 seconds |
2 minutes |
|
Message Length |
1 minute |
2 minutes |
|
Number of Messages |
15 |
30 |
| Call Logs |
Yes |
Yes |
| Manage or Add Services |
Yes |
Yes |
| E-mail Notification |
Yes |
Yes |
| Find Me/ Follow Me |
Yes |
Yes |
| Family Mailboxes |
No |
Yes |