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Wire Maintenance Plan

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Home Phone Local Phone Local Phone Rates Local Phone Calling Features Wire Maintenance Plan

Wire Maintenance Plan

Don’t be left out in the storm, protect your telephone and cable television wiring with a Maintenance Plan

Wire Maintenance Plan Rates*

Simple Inside Telephone Wire $3.00 per month
Cable Television Wire $3.00 per month
Telephone and Cable TV Wire $5.00 per month
Complex Maintenance System Specific

Telephone


Covers

  • Existing telephone wiring in your home
  • Damage to inside wires and jacks caused by deterioration, pets, furniture, rodents, house repairs or accidents
  • Cost of trip and labor fees for troubleshooting problems

Does not cover

  • Repair of the telephone set
  • Buried cable between buildings
  • Rewiring after a building is destroyed by fire, flood or natural disaster
  • If the home is a RV
  • Repair calls after normal business hours, weekends and holidays

 

 


Cable Television


Covers

  • If you experience problems with your Cable TV service, a technician will come to your home and isolate the problem. If the problem is within the Cable TV set top box, cable wiring or connection, the technician will repair or replace those items.

Does not cover

  • Repair of your television, VCR, DVD or any other electronics other than our receiver
  • Repair of wiring installed by customer or anyone other than a Nortex technician
  • Wiring and installation of new cable TV locations
  • Prewiring of Cable TV jacks in a new home
  • Repair calls after normal business hours, weekends and holidays

 

 

*Some restrictions apply. Available in residential areas only. Nortex reserves the right to avoid the agreement under certain conditions.Simple inside telephone wiring covers the telephone wiring that is accessible and replaceable which extends from the protector or connection box at your house and terminates in a standard single line telephone jack. Cable TV wire maintenance covers the wiring for your active outlets.Complex wiring is the telephone wiring to your premise for 2-line phones, multi-line phones, key systems and PBXs.
This wire agreement provides trouble isolation (including determining if customer owned equipment is causing the problem) and repair of customer’s inside wire and jacks. Wire and jacks must be in serviceable condition and in compliance with the FCC Rules and Regulations (Part 68), and local building and fire codes, and National Electrical Code NEC when maintenance agreement is purchased. The price includes all labor and materials. Residential service only.

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  • Check Service Eligibility
  • Our Services
    • Internet
      • Lightspeed / Fiber to the Home
      • Cable Modem
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      • Nortex Wi-Fi App
      • Internet Essentials
        • SecureIT
        • File Hopper Plus
        • Nortex-Tech
        • Web Hosting
      • Check Service Eligibility
    • TV
      • Lineup and Pricing
      • TV FAQ
      • WatchTVEverywhere (WTVE)
      • Check Service Eligibility
    • Phone
      • Calling Area Map
      • Local Phone Rates
      • Long Distance
      • Lifeline
      • Check Service Eligibility
    • Business Solutions
      • Business Security Systems
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    • Support
    • Speed Test
    • WatchTVEverywhere (WTVE)
  • News & Information
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    • Legal Information
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